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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Shoemaker

August 2, 2024

5  out of  5
rating by Linda Shoemaker
"Chelsey is very professional, knowledgeable, meets the public well and I never feel that I cannot ask her a question. She is awesome and a great asset to the State Farm office. Thank you Linda Shoemaker."
We responded:
"Hi Linda! Thanks so much for your wonderful review! I'm really glad to hear that Chelsey has been so professional and knowledgeable in assisting you. She's indeed a great asset to our team! If you ever have more questions or need further assistance, we're always here to help. - Tim Lecher - State Farm Insurance Agent, Gering, NE"
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Kevin Smith

August 2, 2024

5  out of  5
rating by Kevin Smith
"The absolute best insurance agent I've ever had. Everyone at this office is kind and professional."
We responded:
"Hey Kevin, thanks a ton for your awesome review! I'm so happy to hear that you find our team kind and professional. We're always here to help with any of your insurance needs! - Tim Lecher - State Farm Insurance Agent, Gering, NE"
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Reagan True

August 2, 2024

5  out of  5
rating by Reagan True
"We have had a great experience with State Farm and specifically Chelsey! She made it an easy, understandable process and very affordable! Highly recommend!"
We responded:
"Reagan, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Chelsey cares a lot about our customers."
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Fawn Schneider

August 2, 2024

5  out of  5
rating by Fawn Schneider
"Chelsey is awesome! Always there when I need questions answered!"
We responded:
"Hey Fawn, thanks a bunch for the awesome review! We're so happy to hear that Chelsey has been there for you whenever you needed answers! We'll make sure she knows how much you appreciate her. If you have any more questions or need anything else, we're always here for you! - Tim Lecher - State Farm Insurance Agent, Gering, NE"
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Miranda Nichols

August 2, 2024

5  out of  5
rating by Miranda Nichols
"Wonderful customer service!!!"
We responded:
"Hi Miranda, thanks a bunch for the awesome review!!! I'm really happy you had a great experience with our customer service. If you ever need anything else, we're here for you! - Tim Lecher - State Farm Insurance Agent, Gering, NE"
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cj tire

July 31, 2024

5  out of  5
rating by cj tire
"Chelsey was great with our policies and very professional- love working with her"
We responded:
"Thanks a bunch for the awesome review! I'm so happy to hear that Chelsey was professional and great with your policies. We love working with you too! If you ever need anything else, just let us know. - Tim Lecher - State Farm Insurance Agent, Gering, NE"
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Brexton Cone

July 29, 2024

5  out of  5
rating by Brexton Cone
"Chelsey and everyone on the team were very helpful and professional."
We responded:
"Brexton, thanks a bunch for the awesome review! I'm so happy to hear that Chelsey and the team were helpful and professional. We're always here for you if you need anything else! Tim Lecher - State Farm Insurance Agent, Gering, NE"
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Randy Powell

July 25, 2024

5  out of  5
rating by Randy Powell
"Chelsey is very good and answers all my questions when I ask! Very pleased"
We responded:
"Hey Randy, thanks a bunch for the awesome review! I'm so glad Chelsey could help answer all your questions! We're always here for you if you need anything else. - Tim Lecher - State Farm Insurance Agent, Gering, NE"
Profile photo of Joyce Koros

Joyce Koros

July 25, 2024

5  out of  5
rating by Joyce Koros
"I would like to thank Chelsey for her professional attitude, dedication to State Farm and hard work for me, the customer. After spending much time, that she probably had so many other things that needed her attention, she worked diligently on my issue. Every where she turned she hit brick walls. After three days she was able to reach an acceptable arrangement between the 'company' and myself. I know she worked extreamly hard to do what was acceptable for me and State Farm. Thank you Chelsey for knowing what customer service is truely about! Joyce"
We responded:
"Hi Joyce, thank you so much for your kind words! I'm really glad to hear about the dedication and hard work Chelsey put into resolving your issue. She truly embodies what customer service is all about, and it's wonderful to know her efforts made a difference for you. If you ever need anything else, don't hesitate to reach out! - Tim Lecher - State Farm Insurance Agent, Gering, NE"
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Qt Sab

May 17, 2024

5  out of  5
rating by Qt Sab
"chelsey was amazing to deal with throughout the whole process of switching insurances from the beginning. she helped me save tons of money and gave very good suggestions and support throughout the whole process. huge thank you to chelsey for saving me tons of money!!!"
We responded:
"Thank you for sharing your experience with Chelsey! We're thrilled that she could assist you in saving money and provide valuable support throughout the process. We're grateful for your kind words and look forward to helping you with any future insurance needs. - Tim Lecher, State Farm Insurance Agent, Gering, NE"
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Soccer Star

April 22, 2024

5  out of  5
rating by Soccer Star
"Awesome customer service! Chelsey is always helpful anytime I need help. She always goes out of her way to help!"
We responded:
"We want to thank you so much for your generous feedback regarding Chelsey! It's heartening to know that our efforts have made a positive impact on your experience! We're grateful for your feedback and hope to have the pleasure of serving you again soon! - Tim Lecher - State Farm Insurance Agent | Gering, NE"
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Miranda Lenhart

April 19, 2024

5  out of  5
rating by Miranda Lenhart
"Chelsey always goes above and beyond to get my questions answered!"
We responded:
"Thank you for your feedback, Miranda! I'm pleased to hear that Chelsey always goes above and beyond to ensure your questions are answered thoroughly. - Tim Lecher - State Farm Insurance Agent, Gering, NE"
Profile photo of Chelsey Nichols

Chelsey Nichols

April 19, 2024

5  out of  5
rating by Chelsey Nichols
"Great Customer Service all the way around, great team and conversation! I felt very taken care of and writing a life policy on my son was so easy"
We responded:
"We love 5 start reviews! We strive to continue to earn it. highest regards, Tim"
Profile photo of Larry Hudson

Larry Hudson

January 3, 2024

5  out of  5
rating by Larry Hudson
"Chelsey did a fantastic job at getting my life insurance policy going. I felt very comfortable with the process and am very pleased with the service! Chelsey and Maddie are very pleasant girls and I'm happy with my decision."
We responded:
"Larry, thank you for recognizing Chelsey's exceptional work in kickstarting the process for your insurance needs. It's rewarding to hear that you felt at ease throughout the process and are content with the service from Chelsey and Maddie. Thank you for putting your trust in our Gering office!"
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Jaylen Williams

December 30, 2023

5  out of  5
rating by Jaylen Williams
"I called in with some questions on my policy and Adam was friendly and helpful. If I ever need any help again, I'm going with Adam!"
We responded:
"Thank you for your feedback, Jaylen! Adam always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
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Austin Herron

December 30, 2023

5  out of  5
rating by Austin Herron
"Very good work Adam especially knowledgeable and valuable to my experience"
We responded:
"Austin, thank you for the shoutout for Adam! Our office loves being your good neighbor."
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Samuel Turner

December 13, 2023

5  out of  5
rating by Samuel Turner
"Helpful and knowledgeable staff!"
We responded:
"Samuel, we're pleased to hear our staff's assistance and knowledge made a positive impact. We strive to provide valuable support to all our customers."
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Terry

December 5, 2023

5  out of  5
rating by Terry
"Adam Turner was so very helpful kind and courteous. He took care of my situation so quickly . State Farm is the BEST"
We responded:
"We love seeing reviews like this, Terry! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Joe Slattery

November 30, 2023

5  out of  5
rating by Joe Slattery
"I worked with Adam and he really put my mind at ease. He was very knowledgeable and kind. I was hesitant to call in and work with someone I’ve never met. After speaking with Adam I feel like I know someone now in insurance who understands my needs. I feel much more comfortable about my situation after speaking with Adam. Give this guy a bonus!"
We responded:
"Joe, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Salvador Moreno

November 29, 2023

5  out of  5
rating by Salvador Moreno
"Out standing assistance adam turner if any questions this is the person to see thank you again"
We responded:
"Thank you for the five-stars, Salvador! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Ethan Morehead

Ethan Morehead

September 27, 2023

1  out of  5
rating by Ethan Morehead
"Ive had state farm in the past on my autos and they would cancel my vehicle insurance for no reason, they would do it right after i had paid, well now i got it for my farm, and i paid for a whole year of insurance well i got a letter in mail that states they are cancelling it. ARE YOU SERIOUS!?!? The agent cant seem to simply make a call?!? If you need information or something im just a call away but no youd rather send me a letter through the mail cancelling it"
We responded:
"Hi Ethan, thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience you've experienced. It's important to us that our customers have a positive experience. We understand your frustration, and we'd like to resolve this promptly. Please contact our office so we can address your concerns and ensure a smoother insurance experience moving forward."
Profile photo of Matthew Beld

Matthew Beld

August 29, 2023

5  out of  5
rating by Matthew Beld
"I called the office today and it was such a delight to speak to a young lady named Emma Steffy. She was professional and courteous. This person is definitly an asset to this agency with her refreshing personality. Great job hiring this person to your team and agency!!!!"
We responded:
"Matthew, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
Profile photo of Amy Ansel-Suder

Amy Ansel-Suder

August 28, 2023

5  out of  5
rating by Amy Ansel-Suder
"When dealing with agent Emma Steffy I had the best experience I’ve ever had when working with any insurance company. She was knowledgeable, friendly, and efficient. I look forward to working with State Farm for many years to come! Thank you Emma!"
We responded:
"Amy, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Mackenzie Anderson

July 4, 2023

5  out of  5
rating by Mackenzie Anderson
"Jackie is the best person to work with!! She’s very efficient and personable, will definitely continue doing business here because of her professionalism!"
We responded:
"Thank you, Mackenzie, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear about your experience! We are lucky to have hard-working team members, like Jackie, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Josh Noon

Josh Noon

May 31, 2023

5  out of  5
rating by Josh Noon
"Chelsea was such a great help getting me up to date with my auto insurance and my life insurance! She was very friendly and informative and great to conversate with! 5 out of 5!"
We responded:
"Thank you, Josh, for your positive feedback and for acknowledging the exceptional assistance provided by Chelsey. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."