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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alisha Symons

September 24, 2025

5  out of  5
rating by Alisha Symons
"Chelsea is a pleasure to do business with. She is extremely thorough and knowledgeable with all my insurance needs."
We responded:
"Thank you, Alisha! I'm happy to hear that Chelsea provided you with such thorough and knowledgeable service. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Loren Urwin

September 10, 2025

5  out of  5
rating by Loren Urwin
"Christian is fantastic and helps with all my insurance needs!!"
We responded:
"Thank you, Loren! I'm happy to hear that Christian has been able to assist you with your insurance needs. We appreciate your feedback and are always here to help. Let us know if you need anything else!"
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Sarah Barthel

September 8, 2025

5  out of  5
rating by Sarah Barthel
"I absolutely love having them for insurance. They literally make you feel like family. They are so helpful when you have questions. They are all so friendly and they are literally the best."
We responded:
"Thank you, Sarah! We're glad you feel part of our family and appreciate your kind words. If you have more questions or need help, we're here for you!"
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Shane Heyen

September 8, 2025

5  out of  5
rating by Shane Heyen
"Chelsey helped me switch over all my insurances when I moved states and made it quick and painless. Thanks, Chelsey!"
We responded:
"Great news Shane. Glad to hear Chelsey provided you with a painless experience. Thank you for the 5-star review, Tim"
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Anni Johnson

August 27, 2025

1  out of  5
rating by Anni Johnson
"Terrible experience. If you enjoy a man you degrades you and blames your frustration on being emotional, go here. If you love secretaries who lie about your husband go here. This is probably one of the worst experiences I have ever had. Jenn shared personal information with an unauthorized third party who was not a signer on my policy and then changed my policy without written or verbal consent. We just got our MONTHLY bill and it went from $120 to $300 for this month. She messed up our bill so bad and when I tried to speak to Tim he shut me down, called me emotional and said there was nothing he could do about it."
We responded:
"**“I am very sorry to hear about your experience and take feedback like this very seriously. After carefully reviewing our records, I was unable to find any direct conversations between you and myself. I also want to assure you that our office follows strict guidelines to protect customer privacy and requires authorization for any policy changes. Your concerns matter to me, and I want to help resolve any confusion about your billing or coverage. Please reach out to me directly at tim@timlecher.biz so we can schedule an appointment so I can personally review your account in detail. Our goal is always to provide clear, respectful, and helpful service, and I would truly appreciate the opportunity to make this right. Best regards, Tim Lecher, State Farm Agent”** "
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Julie Nguyen

August 22, 2025

5  out of  5
rating by Julie Nguyen
"As a customer, I am so glad I chose Tim Lecher as my insurance agent. The customer service representatives and their team are all amazing. This time, I especially wanted to thank Jenn Uhrig for being so helpful and quick to respond. She made it a priority to assist me in resolving my concern quickly. Thank you again, Jenn😊."
We responded:
"Thank you, Julie! I'm happy to hear that you had such a positive experience with our team. Jenn is indeed a valuable part of our office, and I'm glad she could assist you promptly. We're always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Chi-En Chiang

August 20, 2025

5  out of  5
rating by Chi-En Chiang
"Chelsey helped me a lot. She is nice and professional, you can count on her if having any trouble or problem. And she's also the reason I stay in State Farm."
We responded:
"Chi-En, thank you for your wonderful feedback! I'm happy to hear that Chelsey has been such a great help to you. Her dedication and professionalism are truly valued here. If you ever need anything else, feel free to reach out!"
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sarah morgan

July 10, 2025

5  out of  5
rating by sarah morgan
"Super helpful, easy to work with."
We responded:
"Thank you, Sarah! I'm happy to hear that you found our service helpful and easy to work with. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Rick Lee

June 16, 2025

5  out of  5
rating by Rick Lee
"Chelsey is awesume... a step above awesome."
We responded:
"Thank you for your review, Rick! I'm really happy to hear that Chelsey made such a positive impression. Our team is dedicated to providing exceptional service, and it's great to know we're succeeding. Let us know if there's anything else we can do for you!"
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Tanner Huhman

June 6, 2025

5  out of  5
rating by Tanner Huhman
"Searched everywhere for a good date and State Farm took care of not just my car but everything else I needed covered too for less than what the others were charging me for auto alone"
We responded:
"Thank you, Tanner! I'm happy to know that we could provide you with comprehensive coverage at a competitive rate. It's great to have you with us. If you need anything else, feel free to reach out!"
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Brannon Pierce

April 30, 2025

5  out of  5
rating by Brannon Pierce
"Great service and communication from Chelsey throughout the years. Would recommend to anyone local."
We responded:
"Thank you, Brannon, for your kind words! I'm glad to hear that Chelsey has consistently provided you with excellent service and communication over the years. Your recommendation means a lot to us. If you ever have any questions or need assistance, feel free to reach out."
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Jeff Frye

April 29, 2025

5  out of  5
rating by Jeff Frye
"Chelsey is my agent and the reason that I have not left State Farm, because I’ve thought about it a couple times. She is very attentive and works with me and State Farm should pay her more money. That’s my opinion…and I’m serious."
We responded:
"Thank you, Jeff, for sharing your thoughts! I'm happy to hear that Chelsey's attentiveness has made such a positive impact on your experience with us. Your feedback is invaluable, and we truly appreciate having Chelsey as part of our team. If you ever have any questions or need assistance, don't hesitate to reach out."
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Cassidy Callaghan

April 28, 2025

5  out of  5
rating by Cassidy Callaghan
"I highly recommend this firm! Gabrielle was extremely helpful and answered all of my questions. What a great staff at this office!"
We responded:
"Thank you, Cassidy, for your wonderful recommendation! I'm delighted to hear that Gabrielle was able to assist you and provide the answers you needed. Our team takes pride in delivering excellent service, and your feedback means a lot to us."
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Kayla Comings

April 25, 2025

5  out of  5
rating by Kayla Comings
"Andrea was great help!"
We responded:
"Thank you, Kayla! I'm glad Andrea was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Beau Boness

April 25, 2025

5  out of  5
rating by Beau Boness
"Never knew anything about insurance, but Cody helped me through it. She took her time to explain the coverages I need and answered my questions patiently."
We responded:
"Thank you, Beau, for sharing your experience! I'm glad to know that Cody was able to guide you through the insurance process and provide the explanations you needed. It's wonderful to hear that she took the time to answer your questions patiently. If you have any more questions or need further assistance, feel free to reach out to our office."
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Mary Shea

April 24, 2025

5  out of  5
rating by Mary Shea
"I was greeted by a very friendly agent Chelsey Nichols. She explained everything and was very knowledgeable about car insurance & life insurance. Because of this my plan to get many quotes from different insurance agents was ended. Thank You Chelsey & State Farm Insurance."
We responded:
"Thank you, Mary, for sharing your experience! I'm glad to hear that Chelsey was able to assist you with her friendly and knowledgeable approach. It's wonderful to know that she made the process so seamless for you. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Tyson Shaul

April 24, 2025

5  out of  5
rating by Tyson Shaul
"Thank you to Cody for always providing prompt, professional, and friendly service!"
We responded:
"Thank you, Tyson, for your kind words! I'm delighted to hear that Cody has been providing you with prompt, professional, and friendly service. We're grateful to have him as part of our team."
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Monte Shaul

April 24, 2025

5  out of  5
rating by Monte Shaul
"Pleasant experience during informational phone call with Cody Boness."
We responded:
"Thank you, Monte, for sharing your experience! I'm glad to hear that Cody provided you with a pleasant and informative phone call. Our team is dedicated to offering helpful and clear information."
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mike edwards

April 24, 2025

5  out of  5
rating by mike edwards
"Cody helped me getting information on insuring my new pickup"
We responded:
"Thank you, Mike, for sharing your experience! I'm glad Cody was able to assist you with the information you needed for insuring you. If you need further assistance, feel free to reach out to our office. We're here to help!"
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Easton O 'Gorman

April 23, 2025

5  out of  5
rating by Easton O 'Gorman
"Cody went above and beyond to make sure I found the coverage I need. She was very good at breaking down everything and made finding the right insurance a breeze!"
We responded:
"Thank you, Easton, for sharing your experience! I'm happy to hear that Cody was able to assist you in finding the right coverage and made the process smooth for you. Her ability to explain everything clearly is truly valuable. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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carson hadden

April 23, 2025

5  out of  5
rating by carson hadden
"Chelsey was so helpful when I had questions about my homeowners and auto policy and went over everything in detail that I was concerned about"
We responded:
"Thank you, Carson, for sharing your experience! I'm glad Chelsey was able to assist you with your policy questions and address your concerns in detail. If you have any more questions or need further assistance, please feel free to reach out to our office. We're here to help!"
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Haley Thomalla

April 23, 2025

5  out of  5
rating by Haley Thomalla
"Chelsey is the best! She is so helpful and always makes sure that I am always getting the best deal! Really appreciate her and all her help!"
We responded:
"Thank you, Haley, for your wonderful feedback! I'm glad to hear that Chelsey has been so helpful and attentive in ensuring you get the best deal. We truly appreciate your kind words and are here to assist with any future needs or questions you may have."
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Garret Schmid

April 23, 2025

5  out of  5
rating by Garret Schmid
"Cody is very professional and very helpful. I would recommend going through State Farm."
We responded:
"Thank you, Garret, for sharing your positive experience! I'm glad to hear that Cody was professional and helpful. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out."
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bella boness

April 23, 2025

5  out of  5
rating by bella boness
"I had an excellent experience with State Farm thanks to Cody. From the moment I reached out with questions, Cody was responsive, knowledgeable, and genuinely helpful. She took the time to walk me through all my options, explained everything clearly, and made sure I felt confident in the choices I was making. It’s rare to find someone who’s both professional and personable, but Cody was exactly that. She made what could have been a stressful process feel easy and manageable. Highly recommend working with her if you get the chance!"
We responded:
"Thank you, Bella, for sharing your wonderful experience! I'm glad to hear that Cody was able to assist you so effectively. If you have any more questions or need further assistance, please don't hesitate to reach out."
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Ira McKillip

April 23, 2025

5  out of  5
rating by Ira McKillip
"I needed to understand my boat insurance policy and had talked to Cody about it. She had broke my coverage down very understandable and showed me other options that I can provide for additional coverage. I really appreciate her knowledge."
We responded:
"Thank you, Ira, for sharing your experience! I'm glad Cody was able to clearly explain your insurance policy and present additional coverage options. Her expertise is truly valued here. If you have any more questions or need further assistance, please feel free to reach out."